ITIL4 Training Program
This ITIL®4 Foundation training course provides IT managers and practitioners with a practical understanding of the key concepts, principles, dimensions, and practices that enables successful IT Service Management provision. It also prepares delegates for the ITIL4 Foundation Course Examination. The course is based on the ITIL4 service value system.
Who Should Attend Our ITIL Foundation Training Course?
This ITIL course is for IT managers and practitioners involved in the strategy, design, and implementation and on-going delivery of business-used IT services and who require an insight into Service Management best practice. There is no specific pre-requisite for this course.
ITIL4 Foundation Course Objectives
To provide an understanding of the ITIL4 Foundation publication and the concepts within To give guidance on applying the principles and associated-service value chain activities, practices, and the dimensions of service management..
ITIL Foundation Course Structure
The course uses the successful ThreeTSystem© approach of structured 6-week course with a virtual instructor that uses a combination of lectures, discussions, assignments, and sample exam questions to provide the student with an understanding of the essential aspects of ITIL4 Foundation and prepare for the exam.
Professional Certification Exam
The format for the exam paper is 40 multiple-choice questions. It is a supervised, closed-book exam – the duration of which is a maximum of 60 minutes.
Who should attend?
This course is for IT Managers and Practitioners involved in the strategy, design, and implementation and ongoing delivery of business-used IT services and who require an insight into Service Management best practice.
Contact us directly at 703 457-6549 to Register or complete the form so we can get in touch with you.